Privacy Policy

1. Introduction

​

The Huntsman ("we," "us," or "our") is a traditional English pub based in Eridge, Sussex. We’re committed to looking after your personal information and being transparent about how we use it.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website huntsmanpub.co.uk (the "Site") and when you get in touch with us (for example, to make a booking or ask a question).

We aim to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

2. Data We Collect

​

When you make a booking request or send us an enquiry (including about private hire), we may collect the following personal data:

• Name

• Email address

• Phone number

We only ask for what we reasonably need to deal with your booking or message. If you choose to share additional information with us (for example, special requirements for a booking), we’ll handle it with the same care.

​

3. How We Use Your Information

​

We use your personal data to:

• Manage and administer bookings, including table reservations and private hire enquiries (for example, confirming details or contacting you about changes).

• Respond to messages and enquiries you send to us, including questions about menus, opening times, events, or availability.​

​

Lawful basis (UK GDPR)

​

We process your personal data where it is necessary for:

• Our legitimate interests (running our pub, managing bookings and communications, and providing good customer service), provided those interests aren’t overridden by your rights; and/or

• Taking steps at your request prior to entering into a contract (for example, to arrange a booking or private hire).

​

4. Cookies and Website Tracking

​

Our Site may use cookies and similar technologies to help it work properly and to understand how visitors use it.

Cookies are small text files stored on your device. They can include:

• Essential cookies (needed for the Site to function).

• Analytics/performance cookies (help us understand how the Site is used so we can improve it).

You can control cookies through your browser settings. You can usually set your browser to refuse some or all cookies, or to alert you when websites set or access cookies. If you disable cookies, parts of the Site may not work as intended.

If we use third-party analytics or embedded services (for example, maps, social media, or booking tools), those providers may also set cookies or collect technical data in line with their own privacy policies.

​

5. Data Security and Storage

​

We take reasonable steps to keep your personal data secure and protected from unauthorised access, alteration, disclosure, or loss. We limit access to personal data to people who need it to handle bookings and enquiries.

We store personal data only for as long as we need it for the purposes set out in this policy, and where relevant, to meet legal, accounting, or reporting obligations.

​

6. Your Rights Under GDPR

​

Under UK GDPR, you have rights in relation to your personal data, including:

• Right to access your personal data.

• Right to rectification (to correct inaccurate or incomplete data).

• Right to erasure (to ask us to delete your data, in certain situations).

• Right to restrict processing (in certain situations).

• Right to object to processing based on legitimate interests.

• Right to data portability (in certain situations).

• Right to withdraw consent at any time (where we rely on consent).

You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO). You can find details at https://ico.org.uk/.

​

7. How to Contact Us

​

If you have any questions about this Privacy Policy or you’d like to exercise any of your rights, please contact us:

The Huntsman
Website: huntsmanpuberidge.co.uk
Email: info@huntsmanpub.co.uk
Address: Groombrlidge Ln, Eridge, Sussex TN3 9LE